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Questions about
your LumosClock?

A real person will respond, usually within 24 hours on working days. Questions about orders, shipping, returns, or custom requests are all welcome.

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Support
Within 24 hoursAll working days, Monday to Friday.
30-day returnsFull refund on unused clocks in their original packaging. Personalised clocks are excluded.
2-year EU warrantyOn every LumosClock, as standard.
English, Italian & SpanishWe reply in your own language.
Origin
Built to order in
the Netherlands.
Direct contact
info@lumosclock.com
Every message is read personally, not by a bot.